Privacy Policy

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
• Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number.
• Customer support information

Purpose of collection:

• We collect personal information for the sole purpose of providing efficient and effective customer support. This information helps us understand your needs, address your inquiries, resolve issues, and improve our products and services.

Source of collection:

• We collect personal information directly from you when you interact with our customer support team through various channels, including but not limited to phone calls, emails, chat sessions, or support tickets. We may also collect information from your interactions with our website, products, or services.

Disclosure for a business purpose:

• We may disclose your personal information to third-party vendors or service providers who assist us in delivering customer support services. These vendors are authorized to use your personal information only as necessary to provide the requested services and are obligated to keep it confidential.